Refund Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned:

• Perishable goods such as food, flowers, newspapers or magazines
• Intimate or sanitary goods
• Hazardous materials or flammable liquids or gases
• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Certain situations may grant only partial refunds, such as:

• Book with obvious signs of use
• Opened CDs, DVDs, software, video games, or vinyl records
• Items not in original condition, damaged, or missing parts (not due to our error)
• Items returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a few days.

Late or Missing Refunds

If you haven’t received a refund yet, please:

• Check your bank account again.
• Contact your credit card company, as it may take some time before the refund is officially posted.
• Contact your bank; processing times can vary.
• If after all this you still have not received your refund, contact us at ___Company Contact Email___.

Sale Items

Only regular priced items may be refunded; sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged. To request an exchange, email us at ___Company Contact Email___ and send your item to:

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return once the item is received. Otherwise, the refund will be sent to the gift giver.

Shipping

To return your product, mail it to:

You are responsible for paying your own shipping costs. Shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted.

Consider using a trackable shipping service or purchasing shipping insurance for items over $75. We can’t guarantee we will receive your returned item otherwise.